Temporary & supported accommodation

Safe housing solutions,delivered with care.

Eden Bridge Housing Services works with councils, referral agencies, landlords and managing agents to provide suitable homes for individuals and families who need stable accommodation.

 

Council-ready

Clear communication and practical placement support.

Property focused

Homes prepared with safety and suitability in mind.

Responsive

Fast replies for urgent housing requirements.

“We provide self-contained, inspection-ready accommodation with clear documentation, responsive communication and a single point of contact for housing teams.”

Who we support

Built for councils, referral teams and responsible property partners.

We help bridge the gap between housing demand and suitable supply by sourcing, preparing and managing accommodation for people who need a stable place to stay.

Support for temporary accommodation, supported housing and move-on pathways.

Suitable property options for local authorities, charities, referral partners and agencies.

A clear point of contact for onboarding, documentation, viewings and ongoing coordination.

Practical, ready-to-use homes

Designed for councils and partners who need safe accommodation without unnecessary delays.
Our services

Housing services for referral partners and property owners.

Whether you need a placement route or have suitable properties to let, Eden Bridge Housing Services is set up to support clear, professional housing delivery.

Temporary accommodation

Self-contained and shared accommodation options for councils and partners responding to urgent housing need.

Supported accommodation

Accommodation with practical support coordination for residents who need a structured housing pathway.

Landlord partnerships

We work with landlords and agents who have suitable properties and want a managed route into housing provision.
Property standards

Accommodation should be safe, documented and easy to inspect.

We aim to make onboarding straightforward for councils and referral agencies by keeping property information, safety documents and communication organised from the start.

Safety first

Property checks, suitability reviews and document-led onboarding.

Clear reporting

Simple updates for referrals, availability, viewings and property status.

Responsive handling

Quick replies when a housing team needs availability or next steps.

Local authorities

Temporary accommodation, homelessness prevention and housing options teams.

Referral agencies

Charities, support providers and organisations helping people into stable housing.

Landlords & agents

Property owners with homes suitable for managed housing partnerships.

Service Coverage

Serving Greater London and surrounding boroughs.

We source and manage suitable accommodation across Greater London, with an operational focus on East, North-East and South London boroughs. New areas are added regularly as our landlord network expands — councils and referral teams can contact us to check availability in a specific area.

Don’t see your area? Get in touch — we regularly extend coverage in response to referral partner demand.

How it works

A simple process from enquiry to placement.

We keep the process clear so housing teams and property partners know exactly what is needed at each stage.

01

Initial Enquiry

You get in touch with us via phone or email. We capture your requirements and provide an initial overview of how we can help.

02

Property / Referral Review

We review the property details or referral information to understand your needs, location, and timescales.

03

Suitability /Compliance Check

We carry out suitability and compliance checks to ensure the property meets our standards and regulatory requirements.

04

Agreement and Onboarding

Once approved, we agree terms and onboard the placement, ensuring all documentation and compliance is in place.

05

Ongoing Support/Contact

We provide ongoing support and remain your single point of contact for any queries, updates or issues.

Supporting Local Authorities with Reliable Housing Solutions

We provide self-contained, inspection-ready accommodation with clear documentation, responsive communication and a single point of contact for housing teams.
Trust & Compliance

Registered, accountable and easy to verify.

Everything councils, referral teams and property partners need to check us before working together.

17179082

Registered in England & Wales

71–75 Shelton Street, Covent Garden

London WC2H 9JQ, United Kingdom

Safeguarding is central to our service.

We follow safer-recruitment principles, respond promptly to concerns and work with statutory partners to protect vulnerable adults and families in our accommodation.

Fair, transparent and timely.

Every complaint is acknowledged within 3 working days and responded to within 15. See full procedure below.

Complaints Procedure

We take every concern seriously.

We are committed to providing a professional, fair and respectful service. If something has gone wrong, our complaints procedure gives residents, referral partners and property owners a clear route to raise concerns and receive a timely, documented response.

Raise your concern

Contact us by phone on 020 4628 1961 or by email at contact@edenbridgehousing.co.uk
 Please include your name, contact details and a description of the issue.

Acknowledgement

We acknowledge every complaint in writing within 3 working days and assign a named contact to handle it.

Investigation

We review the matter fairly, speak to those involved and gather any relevant records, viewings and correspondence.

Written response

You will receive a full written response within 15 working days, including any actions we will take and next steps.

Escalation

If you are not satisfied with our response, you can request a review by a senior member of the team or escalate the matter to the relevant housing ombudsman or referring authority.

Get in touch

Make an enquiry or request onboarding details.

Tell us what you need and we will come back to you with the most relevant next steps.

Company Number

020 4628 1961

Email

contact@edenbridgehousing.co.uk

Registered Office Address:

71-75 Shelton Street ,London Greater, London WC2H 9JQ, United Kingdom

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